ABOUT FORSA
INBOUND SERVICES
Inbound refers to the type of communication in a call center or customer service setting where interaction originate from external
source such as customer,clint or prospects reaching out to the business.It’s essentially the reception or handling of
incoming communications initiated by individual or entities outside the company
source such as customer,clint or prospects reaching out to the business.It’s essentially the reception or handling of
incoming communications initiated by individual or entities outside the company
Sales
Services
Collections
Services
Lead
Generation
Services
OUTBOUND SERVICES
Outbound services in a call center or customer service setting encompass a proactive approach where the business
initiate communication with external parties.This proactive approach is directed towards customers,
prospects, or Clint and is typically aimed at achieving specific objectives set by the business
initiate communication with external parties.This proactive approach is directed towards customers,
prospects, or Clint and is typically aimed at achieving specific objectives set by the business
Sales
Services
Collections
Services
Lead
Generation
Services
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